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Grievance Investigations

This course is suitable for any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, or HR professionals.

Sign Up Now €30Groups of 2-10Tailored Options

About the Programme

This course will provide learners with an increased understanding of the responsibilities of management to create and invoke a grievance procedure under employment legislation, and gain the skills and knowledge to investigate and respond appropriately to a grievance. 

At the end of this training, learners will be provided with a downloadable case study.

Course Outline



The Employment Relationship, Important Considerations, Legislation governing Grievances Policy and Procedure

Grievance Procedure

Importance of a Grievance Procedure, General Principles for Handling Grievances, Dealing with non-employees


Investigation Meetings, Outcome Meetings, Difficult Meetings, Appeals

Case Study

Learning Outcomes

  • Gain skills and knowledge in conducting a grievance investigation and the milestones involved in the process.
  • Have confidence to carry out the investigation meeting.
  • Have a greater understanding of the requirement to have a grievance policy and procedure in place.

About Us

The HR Suite is managed by Caroline Reidy who has over 20 years experience in providing HR Services to business throughout Ireland. Our strength lies in the diversity of our skills and past experiences, with The HR Suite team having direct experience with virtually all industry sectors within Ireland.

The HR Suite provide outsourced HR services and Business Solutions, adding real value to your business. In the complex and ever changing human resources and employment legislation arena in Ireland, as your HR advisor we can provide you with timely and accurate advice, support and training on a comprehensive range of topics.

We can also help you maximise your team’s skills and productivity, help control your payroll budget effectively, implement HR best practice, assist with third- party and staff negotiations and ensure legal compliance. The HR Suite facilitates companies to outsource their HR and business needs in the most cost- efficient way.

Best Practice HR Training & Development

We offer best practice, up to date training and development solutions for individuals and teams. Our training offering is designed with you in mind, that is, we invest time in understanding our clients’ training needs, which enables us to deliver the best training solutions.

Get in Touch

We would love to hear from you. You can contact us as below:

 Dublin: The HR Suite, 13 Upper Baggot Street, 2nd Floor, Dublin 4. DO4 W7K5

 Kerry: The HR Suite, Pier 17, Dingle Road, Tralee, Co. Kerry. V92 R6DX (HQ)

[email protected]+353 1 901 4335+353 66 710 2887

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